LEKKERdigital

This Company is absolutely fabulous!!! I've tried all the service providers before and what a waste of time they all were. Afrihost couldn't help us at the time as we had no towers close by, but their SERVICE was excellent! They went out of their way to help us! Very rare!! After sales service is extremely important to us. Now that we moved we have been with Afrihost for 3 years. Fast installation. Very good rates. Never had a single problem with our WiFi. ⭐⭐⭐⭐⭐ Thank you Afrihost

Mxolisi Yaka

The is an agent called Themba M. He really helped me get sorted with all my frustration about the SIM card not being delivered to me but it was written delivery on their system. He helped me clear that up and gave me great customer care. He was very patient with me and guided me throughout the whole process. Big up to him. He deserves a raise if a promotion.

LW NIEHAUS

I always have a great experience when dealing with Afrihost consultants and they are always patient, friendly and ready to assist you with any qcery or problem you encounter. Definitely the best internet service provider in South Africa and one will never go wrong by utilizing their services. Their services gives you great value for your money and they are extremely quick to assist you if you encounter any problems

Julie Le Roux

Definitely one the most experienced assistants I have had the pleasure of being in contact with. Helpful and knowing from the first message to the last. Thank you Siphiwe for you remarkable assistance.

Brendan Heydenrych

In the 3 years that I have been with Afrihost, I have never encountered an issue that couldn't be solved! The after sales and customer support are fantastic from you guys! Would recommend Afrihost to anyone that needs a new (and actually better) ISP.

Gerrit van Zyl

After fighting with WEBAFRICA for the last 20 days about a line fault. I decided to cancel my account with them and move over to Afrihost. I looked online on user reviews and chose the top ISP on the list. Within 2 days, “Veronique P” helped me with the new account, and the router was delivered. But WEBAFRICA would not release the line. They had constant excuses, questions left unanswered or just left me hanging on their chats for hours on end without a response, or a reply saying… “Hi ********, it seems there hasn't been communication between you and our agent for some time. This chat will now be closed. If you'd still like to speak to an agent, please start a new chat session. The new agent will have a copy of your last conversation.” (they did not, I had to explain every time) I have been with them for well over 10 years. But they lost me when they chose a WhatsApp and online bot to replace an actual person. I could immediately tell they did not have the support staff needed for their client base. I spent over 30 hours on hold (in the last 20 days) …. and maybe 20min of that talking to an actual person. Constant transfers to someone new that has no idea of the last 6 hours I spent explaining what the issue is, and then no answers and being transferred once again. This is what kills the trust between service provider and client. That being said. It is such a relief to have an actual person to talk to, one person, no transfers to someone else being left on hold. After my interactions with WEBAFRICA, I expected days to go by before I would get an answer as I do understand there are 3rd parties involved. But “Vusi G” got me up and running within 2 hours. Considering, most of that was waiting for a response to simple questions he needed answers to from WEBAFRICA I do not know all the ins or outs of what is needed on the backend. But your Online staff and system is fantastic. I get answers when I ask, an explanation when confused and a constant check in to see if I am still there. Do not change this, it is such an important part of human interaction. And as of now, “Vusi G”, and the rest of the team, are smashing it!!!!!!! Please do not change a thing!!!!