Tyre Station
A great company with friendly staff, they also have great service with any problems I have had with my fiber in the past. Fast and reliable. Will highly recommend them
Natalie Sutherland
I have been a client of Afrihost for 10 years. I am Queen of the TechnoIdiots and often mess up. Their consultants are always helpful and calm and considerate. Big UPs to Afrihost - I recommend them without reservation
Nikki Sassman
I've been with Afrihost since the 2020 pandemic when I started working from home full time. At the of the switch I was with another local service provider and was having consistent problems with the network. Signing on was quick and I was up and running before I needed to start my work day. They are also always an email or whatsapp message away if I need assistance or have questions about products. Definitely a company that thing of their customers as much more than just cash value.
Brian Savage
After a long afternoon trying to resolve my problem it would seem that the problem is with the Rain network and not Afrihost. Very grateful for the help and patience of Sasha.
Shan Rowe
Exceptional customer service!! After dealing with another provider, Afrihost is a breath of fresh air, and the gold standard for internet. Excellent!
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
