Adam Barnard
I am overall very happy with Afrihost. There are the odd occasions where the First line support doesn't have all the info on network outages and so forth, but they always do what they can to assist. Response times on E-mail and WhatsApp has been the best for me out of all the other providers I have had over the years.
Preston Cupido
Extremely good customer service and products, Never had a issue with the fibre or mobile side of the company and if I did, Issues were resolved almost instantly 10/10
Karl Reed
Afrihost has been a Brilliant Service Provider on every Level since I made the move in early 2019, not once can I fault their commitment to you as an individual and as their customer. Due to their Amazing Service, in almost 3 years, I have moved over a JHB Football Club, my entire Family (5 x accounts), close Friends (7 x accounts) and counting, into the Afrihost Family.
Thank you to Dean Suchard for starting my journey at Afrihost, you were right your Service is exceptional and you made this so easy. Thanks!
A Special mention to Char Bonneau, wow, what an amazing person, every time we interact, I feel like Char is sitting right next to me or with my family / friends to help sort out the issue, or get a new service activated or just being there to find out if we okay. It's rare to find a person that is so individually committed to their customers and holds their organization in such high esteem. Afrihost is better with you.
Thank you to the Afrihost Team, keep up the Amazing Service.
Johann Coetzee
I have always been very impressed with Afrihost service. I have multiple domains hosted with them, both for websites and mail servers. So far over the past 12 years, I have had about a hand full of complaints from my clients regarding being down, and even then, about half the problems were not even related to Afrihost. Thank you for your awesome service with hosting.
Khutso Maybenne
Shout out to Nomfundo, well trained and knowledgeable in navigating Chat services. She was patient and directing with such politeness and humility
Positive experience and well trained agents who take their jobs seriously leaves an everlasting impact on customers and I am one of those. I have been with Afrihost for little over 10 years and and their service is consistent across all the organisation. Keep investing on your staff... It goes a long way and they are the ones to retain us. Thank you Nomfundo for such a positive experience. Ms. Maybenne'
Lionel Kgaritsi
They are very helpful, and take the time to understand your issue and explain things to you. Your issues aren’t rushed to get you out of the queue and move onto the next person.