They all agree. Afrihost is the best

Maria M

As a first time customer I would say that I am very excited about the help I got. It was a great and didn't spend a lot of time waiting for the response

Cyclonix Designs

Just wanted to give a big thank you to Refentse for the way they handled my fibre installation query. From the get-go, they were on the ball—friendly, clear, and genuinely helpful. No runaround, no vague answers, just straight-up service with a great attitude. It’s not every day you get someone who actually listens and takes the time to make sure you’re sorted. Refentse made the whole process feel easy and stress-free, and that kind of service deserves recognition. Appreciate the effort and professionalism,keep up the great work!

Neil Horne

In the past, with Afrihost the phone experience was quite good. Agents listened, and came back with relevant - and generally accurate - feedback. On the other hand, my experience with WhatsApp is somewhat mixed. I have had good sessions there. But on one occasion an agent said he'd get back to me. He didn't, then he closed the chat. With the chat closed I can't hold him to account. I then thought I'd try again, so I started a new chat with a new agent. I gave her a summary of my query so she could mentally prepare for the chat we'd have. Instead she copied and pasted two paragraphs of sales material and closed the chat. I still don't have the answer I require. Also, the callback is a great idea, But not at 8:30AM. I appreciate the pressure you're under with call volumes, and the overall quality of service that Afrihost has maintained over the years. This is not a whinge, but pointers that I sincerely hope may help.

Steve Neveling

It's all on the website of course, the help I needed, just not as familiar with jargon and such... chatted with Owen on Wgatsapp Chat, he lustened, paid attention and sorted my query. Did not feel for a moment that I was being dismissed with url's and figure it out. Glad I used the service, and met Owen.

Zoe Nkohla

My experience with Afrihost (2 years) has been nothing smooth and efficient. Any issues or hosting faults are addressed quick and efficiently. Their WhatsApp line is definitely a 10/10. Would recommend

Marisca Van Der Berg

I am extremely satisfied with the service I received from Afrihost today. I ordered a fibre package with Afrihost today and the fibre line was installed on the same day! I am now just waiting for my router to be delivered. I received constant feedback during the day via email and I am really impressed with how quickly everything went. Thank you!